We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Perfect Family (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://perfectfamily.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this thing. Makes caked on crap a breeze to remove. Works great on soap scummy showers too. I’ve also used it to clean grout with excellent results
Cleaned the mister about of clean. Would have liked it to rotate faster . Was great for tight spaces . Like behind toilet where it hated to reach. Bought extra brushes for car .
Flimsy and really is ok just for light surface use
This product made cleaning my grout effortless. I sprayed Simply Green on the grout line, let it sit for maybe 2 mins and then used the brush on it. Two quick swipes up the line and it was done. Previously, I was on my knees for quite some time and it was a lot of elbow grease with a brush! I can’t wait to try this on the bathroom next. It attached easily to our drill (I may be the least mechanical female and I attached it) and a quick rinse and it was clean.
With a scrubber, you expect more power. A mop head with a scrub brush gets the job done faster and does a better job on floors. Works well in spaces that a mop will not go. Still needs at least twice the power
This product works great! It cleaned my super old tub that has lost most of its finish.
Wow I’m very pleased with the capabilities of this drill brush. I had my 10year old kitchen aid foster over . It had baked on caked on grease and you name it built up in it on it all over. I used bar keepers friend and with this drill brush and it blasted through the grease. I did have to move much the only thing I had to do was move the drill around other then that the drill brush did all the work. I would recommend this to everyone. This makes cleaning fun and easy.
They work for their designed purpose but you have to put some pressure on it for deep cleaning; repetition didn’t work with an uneven (grain) bathtub floor that was caked in old dirt. I eventually had to use a course scrubber BUT.. It worked very well on sinks and level surfaces with repetition. Glad I have it in my arsenal of cleaning supplies.
My shower has a texture on the floor that requires an inordinate amount of scrubbing to get clean, This little guy helps so much!
You guys…. My floor is a different color than I thought it was when I bought the place. I used an oxyclean/water mixture and let it sit for ~5 minutes, then went to town with the small drill brush. I thought it would brighten the brown grout a bit. I did not expect my grout to actually be beige under all that crud.
This thing is awesome. Can be used on anything that needs a scrubbing without actually scrubbing. Can be used paired with a steamer for cleaning hard surfaces.
It works well but some tough stains has to be soaked for a few minutes to help in the removal of really tough stains. But it beats using elbow grease. I do recommend it.
I have three of those and gave three lady friends one too. I have an issue with enough electrical outlets and space in my old mobile home so it’s so convenient to use batteries. The handle is certainly a plus and easy to hold. I must say the battery operated ones last longer than I thought they would. Mine haven’t eaten batteries. I even travel with one since I house/pet sit and clean. You won’t be disappointed with either one of these products. They are not made of cheap plastic that you will throw away after a month. Try it you’ll like it.
This is a very useful device! I used to scrub my tile grout the good old fashioned way, on my knees with a toothbrush, and this handheld supercharged wireless scrub has made it sooo much easier to do the same job in a fraction of the time. It also has a sponge attachment that I used to clean some stains from our driveway and in the garage. Scrubbing takes practically no effort at all, I let the speed do the work and only need to apply a little bit of pressure for the really tough jobs. Definitely a lifesaver, I most definitely recommend.
The brush rotates at a good speed but high torque so you can really bear down on it for scrubbing soap scum from a shower base. The button is a little difficult to turn on/off which avoids acidentally turning it off during use. The packing is a convoluted plastic container that you have to cut off.
Was very impressed with this brush! I purchased to clean our shower stall, but will use on many other items around the house. Pictures show the before and after of the corner shelf in our shower stall. No pictures of the rest of the shower stall because I’m embarrassed of how dirty it was. But the brush removed all of the orange soap scum that collected on the tiles with very little effort. Would definitely recommend.
I think this thing rocks. Powerful, recharging stand, easy. It’s great for cleaning things where I would normally just live with the dirt and growth: sink grate, sink drain, and corners where the sink meets the counter. Up next: stove grates. It’s also attractive enough to leave out by the sink.
This scrubber saves me a lot of time and does a better job than using my hands alone. It’s fast, has high torque, you can really push into whatever you are cleaning. Its fully waterproof, I’ve used it under running water with no problems. The hang charger is a nice touch, this way it dries faster and without placing pressure on the bristles. Overall it’s a very good unit, I like it a lot.
I typically clean my own bath tubs and showers by hand without a machine. So long as you do it often enough. Its hard work scrubbing the grout and tiles and glass. This Brush is a tool to help take the muscle out of the cleaning. I’m fairly impressed with this tool and it makes for a quicker less painful bathroom cleaning job . Nobody wants to do that job so whatever tool that helps get it done faster, is a great tool. At this price, I have to say there really isnt an excuse to not having this in your cleaning kit.
This product does exactly what it says. The tub and sink are so much easier to clean. I like the recharging base. I have to admit I really only use the brush attachment but I have had no issues. Bought one for my sister and she loves it too!
Works great, plenty of power. Exactly what I was looking for ! Purchased this brush over a month ago and it is even better. The handle is much smaller and easier to maneuver. The included brush head is more compact and can reach more corners in the bathroom than the older version. The included scouring head worked well on my grill grates. Would recommend this to anyone who does housework!
I was surprised by the power on this brush. When i first turned it on it did not look like it was spinning very fast. However it actually has a fair bit of power behind it so it is perfect for the jobs that require some elbow grease. We tried it on some tough stains on our shower grout and it took them off pretty easily. The bristles on the brush as very firm so are good for getting out tough stains It also comes with a sponge tip that can be used for pots other kitchen items. The brush is quite sturdy and solidly built.
I find it does save a lot of scrubbing time on a variety of surfaces. I’ve had mine for about a year and use it at least once a week. I use it on my floor to loosen up dirt around the edges before I mop. No longer down on my knees scrubbing the hard bits. Works well scrubbing around and behind the toilet, cleaning bathtub, walls, woodwork, stove, etc. I use it all the time. I love to use it to clean and polish without harming faucets or stainless steal. Rinse and dry them off and they look beautiful. Again, not high powered but I find very useful in cleaning areas that need extra scrubbing, it just quickins unpleasant jobs. Then I go play.
I don’t like dealing with dishes. In order to thank those who do all of the dish washing in my household, I got this! They love it. It takes some of the pressure out of the washing and now the actual mechanical dishwasher can do what it’s supposed to without the non-mechanical dishwashers pulling double or triple duty. If you’ve ever had to deal with pots where the so-called non-stick vanishes overnight and you have to give your wrist and hand exercise to get out what’s stuck on the pot bottom, this is for you. If you’ve ever had to deal with those plates that seemed to magically hide away in some room where no one’s supposed to be eating/have eaten and have stuff that’s dried on for what almost seems like weeks but still has food sticking to the plate somehow, this is for you. If you’ve ever had to deal with those bowls where the person who ate cereal swore it was just 10m ago they ate it but the milk and cereal bits are stuck like glue to the bowl, this is for you. In most of these cases, you let the item sit in a bit of warm/hot, soapy water and wait and you get the contents out with a sponge. If you’ve ever had to deal with a situation where the sponge wasn’t enough, after letting contents sit in some warm or hot soapy water, this is for you.
Pros and Cons: Pros: -Powerful -Great battery life (never had it turn off on me while washing dishes) Cons: – I want another color. Pink maybe The review: My parents are getting older and cleaning dishes especially when they’ve been left out is becoming a challenge for them. They have trouble with their vision and aren’t able to make sure that a pot is clean so more often than not, they reuse dirty pots and pans. I received my brush and immediately thought to put it to use in our household. The scrubber’s motor is very powerful and all one would have to do is apply a bit of pressure to the pots and pans and the scrubber will do the rest. Now, the dishes in our household are much cleaner. The only concern we had while using it though was how hard it was pressing the power button. Overall though, this power scrubber is great. I’m not sure what we’d do without it.