SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Perfect Family (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://perfectfamily.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very classy. Fits nice on the seatbelt. I LOVE IT..
I love my bling bling seat belt covers. It fits like a charm in my car.
Great product. Very sturdy, very beautiful & classy. Awesome price too
These are comfortable and stylish. It stops the seat belt from sliding.
Added some glam to my Ford F-150. All gray interiors needed some sparkle.
This was a present to my BFF and she loved it. She gets lots of compliments..
Looks great with all the other blings I bought and looks great with my new red seat covers
Super cute. No rhinestone shedding and easy to put on the seatbelt. I would buy it again. Thanks for an awesome product!
My granddaughter loved it and was so wowed! Hopefully she will want to wear her seat belt now.
The product looks good and accessorizes the car nicely. It doesn’t stay put when moving gear shift but is easy to adjust
These are so cute and so stylish. I would recommend it if you're trying to decorate your car. They don’t itch or rub against me.
They're super easy to install and very comfortable. The crystals are on the front section and the back section is like black velvety material.
The bling is a perfect addition to my silver car. I've had them for months now and they still look great. Only con is that the one on the driver's seat always flips around to the wrong side. I always have to flip it back
Bling bling bling so pretty, the sun hits these and WOW! Also very comfortable. I am doing my car in rhinestone shining. Just wanted to share.
I ordered 2 sets of these sparkling seat belt covers for my daughters-in-law. Oh my gosh they are gorgeous!! So easy to place on your seatbelt. Well made with great comfort! Did I mention gorgeous? Absolutely will be buying more, every girl needs this beauty!
I used this product to avoid having to untint my windows because apparently they turned out a little darker than expected. But they were freshly done so I didn't feel like paying to get them off after paying to get them installed, so I got these to help me avoid being pulled over regarding seat belt usage. I honestly don’t think my windows are that dark but better safe than sorry.